prisita 
When it comes to the Business Process Outsourcing (BPO) industry, India has repeatedly proven itself to be a force to be picked. The industry has evolved over the years providing huge employment opportunities to youngsters as well as contributing to the nation’s economy. Driven by advances in IT technology, many homegrown players have managed to stand out and establish itself as a critical player in a competitive and diverse market. Odisha-based Computer LAB needs a special mention here. With a humble beginning in 1990 from Cuttack, Computer LAB today is the leading name in delivering quality services for implementing Govt Projects across the State of Odisha & Various State. The company has been providing comprehensive IT solution & services to facilitate e-Governance initiative by Govts. to deliver timely citizen centric services.
VISION
Our vision is to provide world class BPO/KPO services that enable our client’s operational efficiency, cost saving & business growth. Through our specialized expertise, state-of-the-art IT infrastructure & using latest technology solutions, we aim to become the preferred BPO/KPO partner, ITES Provider across various industries including the Government. Our vision encompasses:
- Establish Business growth delivering citizen centric services through e-Governance projects across the nation.
- Creating a platform for end-to-end digitization for seamless document/ filemanagement system.
- Industry standard IT Infrastructure & Technical resources to provide cost effective need-based services to our clients.
- To enable and employ rural youths having technical skill across the nation using e-Governance Platform.
MISSION
Our mission is to be a leading player as a System Integrator in SME Segment and to be in forefront in driving e-Governance & IT projects implementing Partner in the nation.
ABOUT THEM:
Formed in1990 in Cuttack, today Computer LAB is the leading name in delivering quality services for implementing Govt Projects across the State of Odisha & Various State.We have been committed to provide comprehensive IT solution & services to facilitate e-Governance initiative by Govts. to deliver timely citizen centric services. We are the only organization in Odisha to complete 32 years in the segment of IT services. Since the Govt is aiming to provide excellent citizen centric services, we play a pragmatic role in bridging the gap between the Government &citizen. Completing many projects successfully, we stand out in the market in terms of our IT resources, manpower, own infrastructure, in-house strength, and all these are our core strengths endurances.
INFRASTRUCTURE
Due to our constant endeavor & teamwork, we have created a state-of-the-art corporate tower named Computer LAB Tower at Infocity in Bhubaneswar with 500+ Seated plug &play IT Infrastructure having more than 30,000sq. ftarea in order to deliver quality IT services & Infrastructure services to Govt.& corporate clients.This facilitywas inaugurated and operational from 1st April, 2017. This corporate hub is compliance with all industry requirement for call center/BPO/KPO/Data digitization & equipped with 24×7 Security, CCTV, Access Control, Elevators, Back-up power, leased line connecting, STP & other amenities with rooftop multipurpose hall for corporate training & events. We have employed more than 1000 plus technical resources to deliver quality IT servicesto the last mile.
Having a corporate office & project management unit at District center, Chandrasekharpurin Bhubaneswar, our Backend team manage&executive all projects.Our Business Development & Procurement are also done from this set-up along with our Registered Head Office at Cuttack.
We are going to launch our in-house learning & placement division with a separate wing from this campus very soon where we will train and educate unemployed youth & enable them to start a career with entry level executive in different sectors.
KEY STRENGTH
- 32+ years of experience & expertise in IT &ITES Job.
- Adequate own IT Infrastructure & Resources at state headquarter & different project locations.
- Skilled & experienced resources to deliver quality services suit to industry standard.
- Project management unit for each project to meet the customer’s time line & accuracy.
- Establishing network &business partners in multiple states.
- Strong Financial background through Bankers & Business Associates.
- Constant Market Research & tracking new business opportunities.
- Certification/Compliances for quality management & ease of doing business.
- Registered with NASSCOM/STPI & other entities for brand promotion.
- Strong technical/ managerial/ financial advisory from industry experts.
- National awards & several recognition/ organizing annual fest to motivate our team & all stake holders.
AWARDS & RECOGNITION
2022 : Top20 Most Inspirational Personalities of Odisha Awards-2022 at Bhubaneswar.
2021 : Make In India Emerging Leader Award at New Delhi.
2021 : National Business Excellence Award at New Delhi.
2020 : Featured with 10 most Promising Business Process Service Provider-2020 in India Silicon IndiaMagazine, Bangalore.
2018 : India SME-100 awards at New Delhi.
2018 : National ICON Award at New Delhi.
2018 : Skoch order of Merit and Achievers Award at New Delhi.
2018 : Pride of Odisha Award at Bhubaneswar.
2018 : Brand Icon International Excellence Awards at Thailand.
2017 : Odisha Business Awardsat Bhubaneswar.
2017 : Business Leadership Award at Thailand.
2016 : Indian Achievers Award at New Delhi.
2016 : Skoch order of Merit &Achievers Award.
2013 : IT & ITES Business of the Year-2013 atMumbai.
2013 : Kathojodi Prativa Sanman-2013 at Cuttack.
2013 : INTERNATIONAL GOLDSTAR MILLENIUM AWARD at New Delhi.
2012 : Corporate Excellence Award at Cuttack.
2012 : Citation of Honour at Bhubaneswar.
2012 : Indira Gandhi Unity Award at New Delhi.
2011 : National Award-2010 for Outstanding Entrepreneurship by Ministry of MSME, Govt. of India at New Delhi.
2003 : State Level ‘Rajiv Gandhi Sadbhavana Award’ at Bhubaneswar.
MAJOR MILESTONES
2023 : UP Aadhaar project sign up for 3 districts with Shreetron Limited, Lucknow.
2022 : E-Court Projects for Cuttack, Sonepur hub through OCAC.
2022 : E-Prison digitization job for all 87 jails of Odisha..
2018 : Assam Aadhaar/NRC Project for 10 Districts with local consortium partner.
2018 : Participated with State Delegation in CeBIT, Australia.
2018 : Vodafone outbound call centre project..
2017 : Own State of the Art IT Campus operationalized at Infocity, Bhubaneswar.
2017 : Achieved landmark 3 crore Aadhaar to became 6th in PAN India 1st in eastern India.
2016 : Participated Indo-African IT Conference at Kenya, Nairobi as state delegate.
2015 : Registered with NASSCOM & STPI.
2016 : Data Digitization from BEL for 2 districts of Karnataka. (Haveri and Hassan)
2015 : Leading Enrollment Agency for rural development department, Bihar.
2015 : Data Digitization and Printing of Ration Card for 75 lakhs beneficiaries under NFSA Project in
Odisha.
2015 : Rated SE1B by Brickworks Ratings as Highest Performance Capabilities and Moderate Financial strength.
2015 : Listed among Leading 100 SME Entrepreneurs in India-2014 by Dun & Bradstreet.
2014 : NSDC outbound Call Centre Operation.
2012 : 1st Service Provider to Completed NPR Digitization pilot project under ECIL.
2010 : Completed 1st Phase of NPR-Coastal Projects under ECIL, successfully.
2010 : NPR/Aadhaar project orders from ECIL & BEL with the project value of 100 crore covering 5 states.
2009 : ISO certification for Quality Management.
2006 : Started Celebrating annual fest officially to recognition of awards to team members/service Providers/state holders.
2006 : Electors data / voter ID card projects for 5 districts in Odisha.
2005 : 18000 sqft Land was allotted in Infocity for setting up our ITES unit.
2004 : Completed mega Land Records computerization Project of Cuttack districts.
2002 : Shifted of Head office to our own Building Cuttack.
1998 : Land records computerization for Cuttack district.
1996 : Shortlisted as Service Provider for preparation of Voter ID Card / Voter list.
1993 :Continuous revenue earning project from Orissa State Electricity Board.
1992 : Gained 45% share as major partners disinvested their shares (staggered payback through, internal Revenue generation).
1990 : Gained 10% share in the firm (without Financial Investment), as recognition for efforts became Partner from an Employee.
And Beyond:
Employment opportunities created: In the process of executing our projects we have been able tocreate employment opportunities in rural areas over last two decade.
Economic growth: We have continuously been growing and profit making since inception and have complied with all the financial and HR statutory compliance requirements.
Platform to interested parties: Computer Lab has been ahead and initiative in creating various platforms like Cluster formation, conduct of Conferences, Seminars, Annual Event and support start up IT Entrepreneurs.
The 3,000+ employees generated by us so far are exclusively from poor or lower middle-class families who are unable to give higher education due to financial bottlenecks. We are providing them decent earning opportunities at their localities with limited skills.
Recognition and reward, incentive, appreciation and felicitation to all Principals, well-wishers, Service providers, Employees for inspiration & motivation on every year.
Aiming to be the leading player in IT Services organization in the country in SME Segment as active partner in all e-governance projects for providing Aadhaar enabled citizen centric services, across the nation.
