Air India Sued With Rs 30 Lakh Lawsuit Over Data Breach Of 45 Lakh Passengers


An Air India passenger has sued Air India, seeking damages for breach of personal data of 4.5 million passengers, including her and her husband’s.

According to the official reports, Ritika Handoo, a Delhi-based journalist sought damages of Rs 30 lakh from the national airline, stating in the legal notice that the breach of data was a violation of her right to be forgotten and informational autonomy.

She further accused Air India of knowingly, intentionally and deliberately leaking personal data and for breach of sensitive information. She was informed of the leak by Air India on June 1 when it was found that its passenger service system provider was faced with a cyberattack in February.

As per the Air India statement, the breach reportedly affected around 45 lakh customers registered with the airline between August 26, 2011, and February 3, 2021. Air India had acknowledged the breach in March, without revealing further details.

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