Dikhyaa Mohanty 
Tata Power Central Odisha Distribution Ltd (TPCODL) has permitted WhatsApp billing services to provide a convenient, safe and seamless payment experience to its consumers. In order to ensure that the consumers can easily activate the WhatsApp billing service, the company has initiated multiple options including both online and offline modes. TPCODL has rolled out printed consent forms across all its divisions to get consumers’ consent with the help of ground staff. For online users, a QR code and a WhatsApp number are now printed on all bills.
According to the reports, consumers can scan the QR code or simply write ‘Hi’ from their registered mobile number to the WhatsApp number 9937875999 for opting for this feature. A customer can simply give a missed call to the above number to instantly get a copy of his e-bill delivered on WhatsApp. The company has already received the consent of over 35,000 customers for availing of the WhatsApp billing service, said TPCODL CEO M Shenbagam.
