The telecom company has introduced new rules to avoid problems in getting OTP and urgent SMS

by Akankshya Mahapatra

Telecom companies have now introduced new rules after government bans to unnecessary calls. As a result, millions of customers are having trouble getting emergency SMS like OTP. This will continue for some time to come. Problems have also arisen in SMS coming to mobile phones for urgent work like customer vaccinations through Aadhaar OTP, Cowin platform to customers.

According to English media reports, telecom regulator TRI has introduced new rules for customer registration to protect telecom companies from unnecessary calls and fake SMS. Airtel, Vodafone and Idea have been implementing it since Sunday night.

Image Source : Times Now

Tri ordered it to be implemented in 2014. But reports from People say that’s just what’s happening.

As of Monday, millions of customers have been struggling to get emergency SMS. Telecom companies say the problem will be solved soon. Tri called on telecom operators to use blockchain technology to prevent unnecessary calls. The Telecom Regulatory Authority of India changed the rules for unnecessary calls and spam in 2018.

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