Facebook-owned WhatsApp informed that it banned 20.7 lakh accounts in India in the month of August in accordance with the new IT Rules 2021. In its second monthly report for the 30-day period of August 1-August 31, under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, WhatsApp received 420 grievances from users in India received via e-mails and mails sent to the India Grievance Officer via post.
According to the reports, it stated that WhatsApp is a user-safety report which contains details of the user complaints received and the corresponding action was taken by WhatsApp, as well as WhatsApp’s own preventive actions to combat abuse on the platform. On June 16-July 31, WhatsApp had banned 30.2 lakh accounts in India in compliance with the new IT rules.
The report further added that WhatsApp had banned 20 lakh accounts in India that attempted to send harmful or unwanted messages at scale. The main is preventing accounts from sending harmful or unwanted messages at scale.
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