Is Byjyus buying contact number of children a potential threat?

by Subhechcha Ganguly
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According to the head of the National Commission for the Protection of Child Rights (NCPCR), it was discovered on Tuesday that Byju’s is allegedly buying phone numbers of children and their parents and threatening them that their future will be ruined if they do not purchase their courses.The NCPCR’s chairperson, Priyank Kanoongo, told news agency ANI that the body had taken measures and will submit a report to the government. On December 23, the commission questioned Byju’s CEO, Byju Raveendran, amid charges of hard-selling courses and misleading pupils.

In a statement, the commission stated that they will take action against the ed tech company in accordance with Section 14 of the Commission for Protection of Child Rights (CPCR) Act, 2005. “Under Section 14 of the CPCR Act, 2005, the Commission has all the powers of a Civil Court trying a suit under the Civil Procedure Code, 1908, and in particular, in respect of the following matters: (a) summoning and enforcing the attendance of any person and examining him on oath; (b) discovery and production of any document; (c) receiving evidence on affidavits; (d) requisitioning any public record or copy thereof

The Commission also stated that the news report suggested that BYJU’s has been deliberately duping clients into entering into loan-based arrangements for courses that may not be returned if customers so desired, according to the statement. Even before the COVID-19 pandemic, Byju’s was rapidly expanding in India, and the platform provided a variety of courses to students across the country. The company’s portfolio was also enlarged through a series of acquisitions.However, multiple outlets have recently interviewed some parents whose kids are taking classes from the platform. The corporation recently let go 5% of its workers due to financial hardship.

 

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